The Check-In Kiosk can be set up on PCs, Macs, and iPads. Below is how to set it up for each one.
If you are using a PC to do family check-in, we recommend using Chrome in Kiosk Mode for the best experience.
Kiosk Mode in Chrome allows you to display a web page without clutter. It removes the address bar and any toolbars so only the page content is visible to the user. We recommend using both kiosk and kiosk-printing modes with Chrome for all unmanned check-in stations on a PC.
Below are instructions to set up Kiosk Mode with your Chrome browser:
From the settings button in the top right of Google Chrome Browser, select "More tools" and then select "Create shortcut." Give your shortcut a name and check the box for "Open as window."
Your shortcut will appear on your desktop. Right-click the shortcut and select "Properties".
In the properties, navigate to the Target section. At the end of the target string, paste the following: --kiosk --kiosk-printing
Select the "Apply" button after updating the target section. Once applied, you can double-click the shortcut to launch ChurchTrac in Kiosk Mode.
If you use a Mac to manage the family check-in process, we recommend using Firefox with Silent/Background Printing for best results.
Type the phrase about:config in Firefox’s address bar and select Enter.
On the following screen, click "Accept the Risk and Continue".
In the following screen, enter the phrase print.always_print_silent. This preference is off by default, so the status will display "false".
Click the toggle button to the far right of the screen. This will change the status to "true".
You're all done! Return to the check-in screen and print a test label.
If you are using an iPad to do family check-in, we recommend using our Check-In app in Kiosk Mode (Guided Access) for the best experience.
Guided Access turns your iPad into a kiosk mode, keeping the check-in app open and preventing accidental switching to other apps on the iPad. This ensures a smooth and focused check-in process for parents and volunteers.
Below are instructions to set up Kiosk Mode on your iPad:
1. Go to Settings > Accessibility > Guided Access, and enable "Guided Access."
2. Adjust any of the following:
1. Open the ChurchTrac Check-In app.
2. To turn on Guided Access, do one of the following:
3. Circle any areas of the screen you want to disable. Drag the mask into position or use the handles to adjust its size.
4. Select "Options," then turn on or off any of the following:
5. Select "Start" to begin your session.
Depending on the passcode options you chose when you set up Guided Access, do any of the following:
Use the passcode: Triple-click the top button (on an iPad with Face ID) or Home button (on other iPad models), then enter the Guided Access passcode. If you didn’t set a Guided Access passcode, enter your iPad passcode.
Use Face ID or Touch ID: If you turned on the Face ID or Touch ID option in Guided Access Passcode Settings, double-click the top button or Home button, then unlock your iPad with Face ID or Touch ID (depending on your iPad model).